Terms & Conditions
Last Updated: 20 October 2026
Welcome to Munting Gunita. By accessing our website, gunita.ae, or placing an order with us, you agree to the following Terms & Conditions.
Please read them carefully before making a purchase.
1. About Munting Gunita
Munting Gunita is a Dubai-based handmade candle brand offering scented candles, decorative candles, and related gift products.
Our products are handcrafted in small batches, making each piece unique.
2. Products & Availability
- All candles are handmade, and slight variations in color, appearance, texture, and decorative details may occur.
- Product photographs are intended to represent our products as accurately as possible.
- Product availability is subject to stock and production capacity.
- We reserve the right to update product descriptions, availability, and pricing.
3. Orders & Payments
- All prices are displayed in UAE Dirhams (AED).
- Orders are subject to confirmation and availability.
- Payment must be completed using an available payment method at checkout.
- Applicable delivery charges will be displayed before order confirmation.
- We reserve the right to cancel orders where a product is unavailable or where an obvious pricing error has occurred. Any payment collected for a cancelled order will be refunded.
4. Handmade Products
Every Munting Gunita candle is individually handcrafted.
Natural characteristics such as slight color variations, frosting, minor surface imperfections, and differences in decorative wax details may occur.
These characteristics do not necessarily indicate a defective product.
5. Shipping & Delivery
We currently arrange deliveries within supported locations in the United Arab Emirates.
- Delivery fees are displayed during checkout.
- Free standard delivery is offered on eligible orders of AED 200 or more.
- Delivery times are estimates and may vary depending on location, courier availability, and order preparation.
- Customers are responsible for providing accurate contact information and delivery addresses.
We will contact customers if an unexpected issue significantly affects order fulfillment.
6. Cancellations
If you wish to cancel an order, please contact us as soon as possible.
Orders that have not yet been dispatched may be eligible for cancellation.
Once an order has been dispatched, cancellation may no longer be possible, although applicable consumer rights remain unaffected.
Personalized or custom-made orders may have different cancellation conditions, which will be communicated before purchase.
7. Returns, Refunds & Damaged Products
At Munting Gunita, every candle is carefully handcrafted and inspected before dispatch.
We generally do not accept change-of-mind returns for correctly supplied products.
We accept return, replacement, or refund requests for products that arrive:
- Damaged during delivery
- Defective
- Incorrect or different from the product ordered
If you experience any of these issues, please contact us as soon as possible with your order number and photographs of the product and packaging.
We will review your request and provide an appropriate remedy in accordance with applicable UAE consumer protection laws.
Nothing in this policy limits or excludes your statutory consumer rights.
8. Candle Safety
For your safety, please follow the candle care and warning instructions provided with your purchase.
- Never leave a burning candle unattended.
- Keep candles away from children, pets, drafts, and flammable materials.
- Place candles on stable, heat-resistant surfaces.
- Trim the wick as instructed before lighting.
- Do not move a candle while the wax is hot.
- Stop using the candle when the recommended amount of wax remains.
Munting Gunita is not responsible for damage resulting from improper use, to the extent permitted by applicable law.
9. Intellectual Property
All original branding, logos, product photographs, designs, and written content published on gunita.ae belong to Munting Gunita or their respective rights holders.
They may not be reproduced or used commercially without appropriate permission.
10. Privacy
We respect your privacy and process personal information in accordance with our Privacy Policy.
Please refer to our Privacy Policy for further information about how we collect, use, and protect your data.
11. Changes to These Terms
We may update these Terms & Conditions periodically to reflect changes in our products, services, or legal requirements.
The latest version will be available on our website.
12. Governing Law
These Terms & Conditions are governed by the applicable laws of the United Arab Emirates.
Any disputes will be handled in accordance with applicable UAE laws and consumer protection requirements.
13. Contact Us
For questions about orders, deliveries, returns, or these Terms & Conditions, please contact:
Munting Gunita
Dubai, United Arab Emirates
Website: gunita.ae
Email: marizbernardez18@gmail.com